A consumer is defined in the Dutch Civil Code is a natural person who does act in the course of a profession or business.

Consumer rights in the Netherlands

Dutch law grants consumers more protection in certain situations than professional parties to a contract. For example law provisions regarding contracts of sale, guarantees and the use of general terms and conditions General terms applicable on all contracts of a corporate business.
» Meer over general terms and conditions general terms and conditions all contain specific protection clauses for consumers. This is referred to as consumer rights.